Payment Methods

At Rathermarks, operated by Maisyh LLC, we strive to offer convenient, secure, and efficient payment solutions for our valued customers. Below you’ll find detailed information about our accepted payment methods, payment security, and transaction processes.

Accepted Payment Methods

To ensure a smooth and seamless shopping experience, Rathermarks proudly accepts:

  • PayPal: Offering a fast, secure checkout without sharing your financial details.

  • Stripe (Credit and Debit Cards): Securely process transactions from major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

Payment Security

Your security is our top priority. Rathermarks employs advanced encryption technology, SSL certificates, and rigorous security protocols provided by industry-leading payment processors PayPal and Stripe. These measures protect your sensitive financial information, ensuring every transaction is safe, secure, and confidential.

We do not store any of your payment details on our servers. Payment processing is securely handled by PayPal and Stripe, adhering strictly to industry standards.

Payment Process and Confirmation

Upon placing an order at Rathermarks, your payment method will be authorized and securely processed through PayPal or Stripe.

  • You will receive an instant email confirmation once your payment has been successfully processed, detailing your order number, items purchased, shipping information, and total amount charged.

  • If there is any issue with your payment method, you will be promptly notified to rectify the issue and complete your order smoothly.

Handling Unsuccessful or Declined Payments

In cases where payment transactions fail or are declined by the payment gateway or financial institution, your order will not be processed. Rathermarks will immediately inform you via email with clear instructions on how to resolve the issue and complete your payment successfully.

Additional Payment Verification

For your protection against fraud, Rathermarks may occasionally require additional verification for payments. This process is quick, secure, and confidential, ensuring your transactions are always protected. If additional verification is needed, our support team will promptly reach out to you.

Refunds for Payment Errors

If an error occurs during payment resulting in incorrect or duplicate charges, Rathermarks guarantees a prompt refund of any overcharged amount. Refunds will typically be processed within 2-5 business days to your original payment method.

Secure Transactions

Each transaction made at Rathermarks is thoroughly verified to safeguard against fraud and unauthorized transactions. In rare instances where further verification is required, our customer service team will contact you directly to ensure the integrity and safety of your purchase.

Issues and Support

Should you experience any issues during the payment process or have questions about payment options, security, or order confirmation, our customer support team is available to assist you promptly:

Company Name: Maisyh LLC

Company Number: B20250111159

Address: 1440 N Alta Vista Blvd Apt 301 Los Angeles, CA 90046, USA

Email: contact@rathermarks.com

Phone: +1 (716) 830 1323

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

Thank you for choosing Rathermarks—where your convenience and security are always at the forefront of every transaction!