WEBSITE DISCLAIMER

At Rathermarks, a proud brand of Maisyh LLC, we are committed to providing premium home kitchen essentials, such as elegant cutlery sets and high-quality cookware, with transparency and integrity. This Disclaimer outlines important information about our products, services, and limitations to ensure a clear understanding for our U.S. customers shopping on https://rathermarks.com. This page is consistent with our Shipping Policy, Refund and Returns Policy, Payment Methods, and FAQs, and is designed to avoid misrepresentation while providing accurate expectations.

Product Disclaimer

Rathermarks strives to ensure that all product descriptions, images, and specifications for our kitchen essentials are accurate and up-to-date. However:

  • Product Variations: Minor variations in color, design, or packaging may occur due to manufacturing processes or lighting in product photography. These do not affect product functionality or quality.
  • Availability: Product availability is subject to change. If an item is out of stock, we will notify you within 2 business days with options for a substitute, refund, or estimated restock date, as outlined in our Shipping Policy.
  • Intended Use: Our products are designed for household kitchen use. Misuse, such as using knives for non-culinary purposes or exposing cookware to improper heat sources, may result in damage not covered by our one-year limited warranty.
  • No Guarantees: While we aim for customer satisfaction, we do not guarantee that our products will meet every individual’s specific preferences or expectations.

Shipping and Delivery

Rathermarks ships exclusively within the United States from our warehouse at 1440 N Alta Vista Blvd Apt 301, Los Angeles, CA 90046, USA.

  • Delivery Estimates: Orders are processed within 2–4 business days, with standard shipping taking 7–10 business days, for a total of 9–14 business days from order placement. Delays may occur due to holidays, weather, or carrier issues, as detailed in our Shipping Policy.
  • Carrier Limitations: Rathermarks is not liable for delays, losses, or damages caused by our trusted carriers (FedEx, UPS, USPS). We will work to resolve issues within 5–7 business days for damaged or lost items, as outlined in our Shipping Policy.
  • Address Accuracy: Customers are responsible for providing accurate shipping addresses. Rathermarks is not responsible for non-delivery or delays due to incorrect or incomplete addresses.

Limitation of Liability

To the fullest extent permitted by law:

  • Product Use: Rathermarks is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products, including but not limited to personal injury, property damage, or loss of use. Customers are responsible for following product instructions and safety guidelines.
  • Website Use: Rathermarks is not liable for damages resulting from the use of our website, including technical errors, interruptions, or inaccuracies in content. We strive to maintain accurate information but do not warrant that the website is error-free.
  • Third-Party Services: We are not responsible for the actions, policies, or performance of third-party services, such as payment processors (PayPal, Stripe) or shipping carriers (FedEx, UPS, USPS).
  • Maximum Liability: Our liability for any claim related to your purchase shall not exceed the amount paid for the product or service in question.

Affiliate Disclosure

Rathermarks does not currently participate in affiliate marketing programs or receive commissions for promoting third-party products or services. All recommendations or links on our website are provided for informational purposes and reflect our commitment to quality. If this changes, we will update this section to disclose any affiliate relationships transparently.

Health and Safety

Our kitchen products are designed for safe household use when handled according to provided instructions. To ensure your safety:

  • Sharp Objects: Knives and other cutlery are sharp and should be handled with care. Keep out of reach of children and store properly to prevent accidents.
  • Cookware Safety: Follow manufacturer guidelines for heat settings, cleaning, and maintenance to avoid burns, damage, or other hazards.
  • Allergies: Our products are not guaranteed to be free from allergens (e.g., materials used in manufacturing). Contact us at contact@rathermarks.com if you have specific concerns before purchasing.
  • No Medical Claims: Rathermarks products are not intended to diagnose, treat, or prevent any health conditions. Consult a professional for health-related concerns.

Changes to This Disclaimer

Rathermarks reserves the right to update or modify this Disclaimer at any time to reflect changes in our practices, legal requirements, or product offerings. Updates will be posted on this page, and the effective date will be noted at the bottom. We encourage you to review this Disclaimer periodically. Continued use of our website or services after changes constitutes acceptance of the updated terms.

Contact Us

For questions or concerns about this Disclaimer or any of our policies, our team is here to help:

Company Name: Maisyh LLC

Company Number: B20250111159

Address: 1440 N Alta Vista Blvd Apt 301 Los Angeles, CA 90046, USA

Email: contact@rathermarks.com

Phone: +1 (716) 830 1323

Contact Form: Click here

Business Hours: We are available Monday – Friday 7:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

This Disclaimer is prominently displayed on our website at https://rathermarks.com to ensure transparency and accessibility. At Rathermarks, we are dedicated to delivering quality kitchen essentials with honesty and care. Thank you for choosing us to enhance your culinary experience!